Shipping policy

🚚 Order Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.

---

📍 Estimated Delivery Times

Note: Delivery times may vary based on your city and courier availability.

---

💳 Shipping Rates

• UAE: AED 15
  → Free shipping on orders over AED 150

• KSA: SAR 20
  → Free shipping on orders over SAR 200

Shipping fees are calculated automatically at checkout based on your delivery location.

---

🧾 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number, allowing you to follow your delivery in real time.

---

🛑 Shipping Delays & Exceptions

While we aim to deliver every order on time, delays can occasionally happen due to:

• Customs processing

• Severe weather or public holidays

• Courier service disruptions

We appreciate your patience and understanding in such situations.

---

📨 Incorrect Address Policy

Please double-check your shipping address before completing your order.
Miskaura is not responsible for delays or losses caused by incorrect or incomplete address details.

---

💬 Need Help?

If you have any questions about your order or delivery status, we’re here to help.
📧 miskaura.shop@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia